Has Trustmark Insurance Claim Denial – Broken Your Trust?

If you have had a Trustmark insurance claim denied you are not alone. Trustmark may be trusted by millions of members and plan participants each year, but many insurance policyholders have told a different story about the insurance company over the years. If Trustmark or any of its subsidiaries, has undervalued, delayed payment, or even denied your insurance claim outright, it’s time to seek legal counsel and the team at Donahue & Horrow LLP is here to help you.

We are a Los Angeles-based law firm that has successfully secured millions of dollars for our clients for their wrongfully denied disability, life, health, and accidental death insurance claims. We have filed lawsuits against Trustmark, its subsidiaries, and other major insurance providers. Most Insurance Companies are focused on their bottom line rather than the well-being of their policyholders. We, at Donahue & Horrow, LLP, are focused on you, the policyholder.

If you think you have been treated unfairly by Trustmark, or if your insurance claim has been denied, call us today: (877) 664-5407. Our legal team is available to answer any questions you have about your Trustmark insurance claim and policy. These calls and consultations are at no cost to you. We are here to do what is right.

About Trustmark – A Unified Brand

On January 1, 2020, Trustmark completed an organization-wide initiative to unite all of its subsidiaries under the Trustmark brand. During this process, the CoreSource and Starmark business units were changed to Trustmark Health Benefits and Trustmark Small Business Benefits. The organization’s customer base includes individuals, employers, brokers, and healthcare providers.

As a result of the subsidiaries of Trustmark uniting, Trustmark’s assets and revenues are on the rise, and while the organization isn’t hurting financially, it continues to fight tooth and nail against paying out valid insurance claims. If you suspect that your Trustmark insurance claim has been intentionally delayed or denied, call Donahue & Horrow, LLP’s legal team today: (877) 664-5407.

Trustmark Tactics Used to Deny Insurance Claims

Trustmark has been at the center of various lawsuits regarding their practices of wrongfully denying insurance claims. At Donahue & Horrow, LLP, we have often seen insurance providers such as Trustmark perform the following acts when denying valid insurance claims:

  • Refusing to believe that your subjective complaints — such as pain and fatigue — are real;
  • Falsely claiming there is not enough medical evidence to support your claim; and
  • Reviewing your social media posts, then using what they find against you.

It may seem intimidating to fight back against Trustmark or other large insurance companies to fight for your insurance benefits, but there are clear signs you should look out for to determine if Trustmark is trying to fraudulently deny your claim.

Insurance businesses often try to “wear down” policyholders like you in the hopes that you will give up rather than fight for your benefits by:

  • Stalling: asking for more and more records to support your claim, even if you have already provided them with access to all of your medical records;
  • Relying on the opinions of in-house doctors, whose opinions overwhelmingly tend to support their employer, the insurance company;
  • Attempting to rescind your policy because the insurance agent did not include information that you told him or her on the application; and/or
  • Lengthy delays in making a decision on an insurance claim.

Real Examples of Trustmark Denying Disability Claims

Trustmark has experienced numerous lawsuits and settlements in recent years for denying policyholders’ claims. For example, a plaintiff who worked in a meat-cutting plant suffered a heart ailment that impacted his ability to perform his job. Trustmark alleged that the plaintiff did not disclose all of his underlying medical conditions, thus rejecting his disability claim. Despite initially rejecting the disability claim, the company eventually reached a settlement with the plaintiff.

In another case filed against Trustmark, a chiropractor experienced a bicycle accident that left him temporarily paralyzed with permanent injuries to his spine and back. His Trustmark policy had an exclusion for any injuries related to his neck. Trustmark denied his claim and alleged that the plaintiff’s injuries were unrelated to his neck to avoid paying out his claim. However, doctors showed that the insured’s injuries were related to his neck, in addition to the spinal cord and the back, and the long-term disability benefits were eventually honored.

Finally, in another case, a food market manager also suffered from a heart ailment and had previously purchased a disability insurance plan from Trustmark to protect his financial security for this very reason. When his condition worsened, he couldn’t return to work, and Trustmark alleged that the plaintiff did not disclose this ailment prior to purchasing the disability policy. Witness testimony proved otherwise, and as a result, Trustmark settled for an amount more than it would have cost for them to pay out the initial claim.

These are just a few examples of how Trustmark and other large insurance companies deny valid insurance claims. We are here to represent your interests and will not let Trustmark or any other insurance company take advantage of you. You have rightfully paid for a policy which should pay you out the benefits promised, if and when that time comes.

Don’t Wait To File A Claim Against Trustmark

Insurance claims have deadlines that you must meet if you are to collect the insurance benefits you paid for. Timing is especially important if your policy is governed by the Federal Employee Retirement Income Securities Act (ERISA). If you are dealing with a denied insurance claim from Trustmark, we urge you to take action and not to delay a second longer! Our legal team will treat you with the dignity you deserve while fighting relentlessly to secure the insurance benefits you are owed.

If you have any questions, call us. Insurance policies are complex and written by lawyers. The team at Donahue & Horrow, LLP, will analyze your individual policy, regardless of which type of insurance plan you purchased from Trustmark. You may not be able to trust Trustmark to do the right thing, but you can rely on us to fight for and protect your rights. Call us today for a free consultation: (877) 664-5407.