Where would I start. Well how did I get to the boys in blue suits. First I spoke with a firm whom told me to contact a second firm. This office started the paper work on my case, then I was told I was being sent to a new firm with a wonderful, reputation. Thus Michael Horrow of Donahue and Horrow. Rosa was my first introduction, wow what a delightful women. I was lost in the parking lot and she came out and found me. When I met Michael for the first time he looked me right in the eye and said he was delighted to meet me. After Reviewing my case he said without a doubt we can help you. Michael then himself walked me thru the whole process from start to finish. We spoke often over the phone and via email. I could not be happier with the professionalism and honesty as well as a friendship. I would not hesitate to recommend Michael Horrow to any of my friends seeking guidance and counseling in medical denial of insurance and injury cases. Thank you Michael and your wonderful staff for all their help.